New York Fragrance Supply
Track & Returns
Look up your order to follow it to your door, or start a return — all in one place.
or use a tracking number
how returns work
1
Send the request above with your order number.
2
We reply by email with return instructions.
3
Pack it up and ship it back to us.
Good to know
- Items should be unused and in their original packaging where possible.
- Refund timing depends on carrier transit and inspection.
- If something arrived damaged, mention it above so we can help fast.